Store Policy

  • All food sales are final.
  • All payments are non-refundable and if cancelled, store credit can be issued by Randolph Foods Management.
  • Payment for Custom orders must be paid 2 weeks in advance.
  • Any cancellations must be made 2 weeks in advance and will result in a Store Credit ONLY.

 

Careers

Randolph Foods is a fast-growing company, we share a strong sense of heritage, respect, and values, and we take great pride in our work and in our community. Working here gives you great opportunities to create, innovate, grow, and be part of a winning team.  We are expanding every day due to the hard work and dedication of each and every staff member. We are a dedicated team that strives to achieve the best tasting desserts and foods that will leave your taste buds wanting more.

At Randolph Foods, your talents and dedication are recognized and rewarded. We employ talented professionals in fields ranging from food science to transportation management. An important part of our fundamental philosophy is that each employee is an individual and, as such, deserves the dignity and worth of being treated as an individual. It takes smart, dedicated employees to make great-tasting foods and desserts of outstanding quality and value.
Randolph Foods is an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.

 

Terms and Conditions

These Terms of Use and the Privacy Policy contain important information about your use of this website (the “Site”). By using the Site, you signify your acceptance of these Terms of Use and the Privacy Policy. If you do not agree to all of these Terms of Use, and the Privacy Policy, please do not use this Site.

Randolph Foods may revise these Terms of Use at any time without prior individual notice. Your continued use of this Site will mean that you accept those changes, and that you will comply with all applicable laws and regulations. The materials provided on this Site are protected by law, including, but not limited to, United States copyright laws and international treaties.

Use Restrictions

All content on this Site, such as text, graphics, images, photographs, illustrations, music, sounds, videos, trademarks, trade names, service marks, logos, data, software, scripts, tags, information, and other materials (“Contents”) are the intellectual property of Randolph Foods, its affiliates or their licensors. Such Contents are protected by intellectual property laws under both United States and foreign laws and treaties. Title to the Contents remains with Randolph Foods or their applicable owners.

Any use of the Contents not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws. Except as stated herein, none of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted, transmitted, modified, translated, compiled, or used to prepare derivative works in any form or by any means without the prior written permission of Randolph Foods or its licensors. Randolph Foods authorizes you to view and download a single copy of the Contents solely for your own lawful, personal, non-commercial use if you retain all copyright and proprietary rights notices in the Contents. Any special rules for the use of other items provided on the Site may be included elsewhere within the Site and are incorporated into these Terms of Use by reference. The use of the Contents on any other site or in a networked computer environment for any purpose is prohibited. All rights not expressly granted herein are reserved to Randolph Foods and its licensors.

You may not, without Randolph Foods’ written permission, “mirror” any Contents contained in this Site or any other server. You may not use the Site for any purpose that is unlawful or prohibited by these Terms of Use. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site, or interfere with any other party’s use and enjoyment of the Site. You may not attempt to gain unauthorized access to the Site through hacking, password mining or any other means. Randolph Foods reserves the right, in its sole discretion, to terminate access to the Site, or any portion thereof, at any time, for any reason or for no reason at all, without notice.

Submission of Ideas

Randolph Foods’ policy is to not accept or review unsolicited ideas or suggestions from persons outside the company. Notwithstanding such policy, any ideas, suggestions, know-how, or concepts that are offered or communicated to Randolph Foods through this Site or otherwise shall be the property of Randolph Foods and may be treated by Randolph Foods as nonconfidential information. Randolph Foods shall have the unrestricted right to use and disclose such ideas, suggestions, know-how or concepts for any purpose without compensation or obligation to any party.

Promotions

All offers or promotions advertised on this Site are void where prohibited, and are subject to the posting of any official rules to such offers or promotions. 

Modifications to the Site

Randolph Foods reserves the right at any time to modify or discontinue, temporarily or permanently, the Site (or any portion thereof) with or without notice. You agree that Randolph Foods shall not be liable to you or any third party for any modification, suspension or discontinuance of the Site (or any portion thereof).

DISCLAIMER OF WARRANTIES

The use of the Site or the Contents is at your own risk. The Contents in this Site could include technical inaccuracies or typographical errors. Randolph Foods may make changes or improvements at any time.

THE CONTENTS AND SERVICES ON THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, RANDOLPH FOODS DISCLAIMS ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED OR ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE, INCLUDING, BUT, NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. RANDOLPH FOODS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS THAT THE USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RANDOLPH FOODS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THE CONTENTS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT RANDOLPH FOODS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

Privacy Policy

This Privacy Policy describes the types of information we collect from and about you when you visit our website (the “Site”). This Privacy Policy also explains how Randolph Foods may use and disclose such information, as well as your ability to control certain uses of it. Your continued use of this Site signifies your acceptance of, and agreement to, this Privacy Policy.

INFORMATION COLLECTION

Information You Provide to Us

Randolph Foods may collect certain personal information from you when you visit this Site. Such personal information may be collected when you sign up for newsletters, participate in promotions, participate in surveys and questionnaires, create an online account, order merchandise, request information, apply for employment, or otherwise contact us. The personal information we collect may include your name, address, telephone number, email address, age, gender, photograph, and, if you purchase merchandise offered on this Site, credit/debit card number or other financial account information.

Information Automatically Collected

We, or our Authorized Providers (defined below), may use cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies), or other technologies to collect certain information about visitors to our Site, use of our online services, and interactions with our advertisements and email. For example, we or our Authorized Providers use these technologies to collect information from you including, but not limited to, your browser type, operating system, Internet Protocol (“IP”) address, geographical location, and the domain name from which you accessed the Site. Such information may also include aspects of your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site visited, the amount of time you spend viewing the Site, the number of times you return to the Site, and other click-stream or site usage data. We collect and use this information to understand our Site visitors’ online behavior so that we can provide you with content, advertisements, and an online experience that may be more suited to your interests.

We run website analytics on the information we collect through cookies and IP addresses to help us understand how visitors engage with our Site. The information generated by cookies about the use of our Site and your IP address may be transmitted and stored on the servers of our website analytics Authorized Provider. Our website analytics Authorized Provider will use this information to evaluate how visitors use our Site, compile reports on Site activity for us and provide other services relating to Site activity and internet usage. It may also transfer this information to third parties where required to do so by law, or where such third parties process the information on our website analytics Authorized Provider’s behalf. Our website analytics Authorized Provider collects information anonymously, and will not associate your IP address with any other data held by it.

You are free to set your Internet browser to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all of our offerings. Check the “Help” menu of your browser to learn how to change your cookie preferences.

Information Collected From Other Sources

We may obtain information about you from other sources, including commercially available sources such as data aggregators and public databases. For example, this information may include updated contact information, demographic information, and other public data. We may combine this information with the personal information you provide to us to help us tailor our communications to you and to improve our services and products.

INFORMATION USE

Randolph Foods or its Authorized Providers may use the information we collect from and about you for any of the following purposes:

  • To fulfill orders placed on an online store, provide services and communicate with customers;
  • To develop new products or services;
  • To respond to your inquiries and requests;
  • To provide you with customized Site content, targeted offers, and advertising on the Site or via email or postal mail;
  • To contact you with information and promotional materials from our company or on behalf of our partners and affiliates;
  • To contact you when necessary;
  • To review the usage and operations of our Site and services and improve our Site content, products and services;
  • To address problems with the Site, our business or our products and services;
  • To manage our telecommunications networks;
  • To protect the security or integrity of the Site and our business;
  • As described to you at the point of data collection; and
  • To process payments and prevent fraud.

HOW PERSONAL INFORMATION MAY BE SHARED AND ACCESSED; AUTHORIZED PROVIDERS

Randolph Foods will not disclose your personal information unless: (1) as necessary if we believe that there has been a violation of the Randolph Foods Site Terms of Use or of our rights or the rights of any third party; (2) to respond to judicial process and provide information to law enforcement agencies in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; (3) you give your express consent for us to do so; (4) as described below; and (5) as described to you at the point of collection.

From time to time, Randolph Foods contracts with third parties to perform functions relating to the Site, such as business, professional, or technical support activities (“Authorized Providers”). We may allow our Authorized Providers to access your personal information to perform those functions. For example, Randolph Foods may contract with Authorized Providers to sell merchandise offered on this Site, including processing payments and fulfilling orders. Other examples of functions our Authorized Providers may carry out include sending communications, providing marketing assistance, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through the Site. These Authorized Providers will have access to personal information needed to perform such functions, but may not use or share that information for other purposes. Randolph Foods requires all Authorized Providers to provide appropriate privacy protection comparable to ours for your personal information.

Randolph Foods may share aggregate or anonymous nonpersonal information with third parties for their marketing or analytics uses.

If Randolph Foods becomes involved in a merger, consolidation, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution or other transaction, or if the ownership of all or substantially all of our business otherwise changes, we may share or transfer your information to a third party or parties in connection with such transaction or change in ownership.

LINKS TO OTHER WEBSITES

The Site may have links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites. We encourage you to read the privacy policies of these linked sites. Including a link to a third-party website on the Site does not mean or imply that Randolph Foods endorses the website.

SOCIAL MEDIA

The Site may include social media features, such as the Facebook “Like” button or the ability to pin an image to Pinterest, that allow you to share content or experiences on our Site or interact with our Site using the feature. These features may collect information about your activity on the Site and may set a cookie in order to function properly. Your interactions with these social media features are governed by the privacy policy of the service providing the feature and your privacy settings on such service.

CHILDREN’S PRIVACY

Protecting children’s privacy is important to us. We do not direct the Site to, nor do we knowingly collect any personal information from, children under the age of thirteen. If you are under the age of 13, please do not submit any personal information through the Site.

DATA SECURITY

We take physical, technological and administrative measures to protect the information you provide through the Site against loss, theft, and unauthorized access, use, disclosure or modification. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the Site may not be accessed, disclosed, altered or destroyed. Email sent to or from the Site may not be secure. You should use caution whenever submitting information online and take special care in deciding what information you send to us via email.

If you have an account on the Site please guard against unauthorized access to your account by using a robust password that is hard to “crack” and not sharing your password with anyone.

DATA RETENTION

Any personal information that Randolph Foods collects is kept as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When Randolph Foods no longer needs to retain your personal information, it will be destroyed or anonymized.

ACCESS TO YOUR PERSONAL INFORMATION

If you have established an account on our Site, you may sign in to your account and update your personal information contained in the account. You can also contact us at the address listed below.

REVISIONS TO THIS POLICY

Randolph Foods reserves the right to revise this policy at any time. When we do, we will post the change(s) on the Site, and they will become effective upon posting.